Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly, including name, email address, shipping address, and payment details when you place an order. We also collect browsing data such as IP address, device type, and pages visited.

2. How We Use Your Information

We use your information to process orders, communicate order updates, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Shopify as our e-commerce platform, which maintains PCI-compliant servers. Payment card data is processed through secure, certified payment gateways.

4. Cookies

Our site uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.

5. Third-Party Services

We may use third-party services (e.g. email providers, analytics tools) that process your data on our behalf under strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@fragmentlab.com.

7. Contact

For any privacy-related questions, contact: support@fragmentlab.com